ADHS Services Intake Forms

Access & Account Management

Password Reset

Request a password reset for agency systems or accounts.

Go to Form

User Requests

Request new user accounts, access modifications, or account changes.

Note: Attach Acceptable Use Agreement.

Note: Attach ADHS Confidentiality Agreement.

Go to Form

VPN Access

Request new VPN access, modifications, or troubleshooting support.

Note: Attach Remote Access Agreement.

Go to Form

SFTP Requests

Request SFTP account setup or support.

Note: Attach Acceptable Use Agreement.

Note: Attach ADHS Confidentiality Agreement.

Go to Form

Technical Support & Infrastructure

Desktop Support

Request assistance with desktop software, printers, hardware issues, or office moves.

Go to Form

Engineering Team

Request support for enterprise infrastructure services.

Go to Form

Database Team

Request support for enterprise database services.

Go to Form

Azure DevOps

Request an Azure DevOps license or project access.

Go to Form

EA Requests

Request review or support from Enterprise Architecture.

Go to Form

Incidents, Data, & Policies

Report HIPAA, Data, Security, and Privacy Incidents

Report any suspected or confirmed incidents involving HIPAA violations, data breaches, security issues, or privacy concerns.

Go to Form

ADHS Policy Portal

Access the ADHS policy repository and document management system (Ellucid platform).

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Procurement & Purchasing

Quotes

Request quotations for hardware, software, or related procurement needs.

Go to Form

DRS

Initiate the procurement process by submitting a Departmental Requisition System (DRS) request to begin a purchase order.

Go to Form

Project & Resource Requests

New Project

Submit an inquiry to request approval and initiation of a new IT project.

Go to Form

Mobile Phones

Request issuance or support for an agency mobile phone.

Go to Form

AWS Workspace

Request provisioning of an AWS Workspace.

Go to Form

Travel & Special Requests

Out of Country

Request approval for international travel and associated technology access.

Note: There are three primary tasks to complete.

Go to Form

Overtime

IT contractors only: Request approval for overtime hours.

Go to Form

Facilities & Media

Facilities

Report building-related issues, request furniture adjustments, or contact facilities management.

Go to Form

Media Engagement

Submit requests for media interviews, press inquiries, or public information coordination.

Go to Form

Arizona State Hospital (ASH)

Nursing Forms

Access various nursing-related forms for staff (network share).

Go to Resource

ASH Policies

Policy repository for Arizona State Hospital (MCN platform).

Go to Resource

Employee Elections

Online forms for ASH employees to elect to bank or pay out holiday hours.

Go to Form

Hospital Work Orders

Submit facilities work orders for the Arizona State Hospital.

Go to Form

Incident Reports

Create and submit incident reports for Arizona State Hospital (live system).

Go to Form

Infotronics Employee Self Service

Employee timekeeping and self-service portal.

Go to Resource

Infotronics Manager Self Service

Manager timekeeping and oversight portal.

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My Learning Pointe

Training and learning management system.

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Acuity Based Staffing

Forms and reports related to acuity-based staffing at ASH.

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